STS Requirements

STS requirements for each of the service categories and Medium Duty are listed on the following pages.

Each service category section indicates the course requirements for 2025 Dealer Divisional STS as indicated by the courses that appear under the Bronze, Silver, and Gold categories. The courses required to reach GM MTC in that service area include all of the courses in Bronze, Silver, and Gold and the courses under the MTC category. Required courses are needed to meet the Dealer Divisional STS and for certification. Supplemental courses provide additional content to enhance the curriculum and improve the service technician’s performance but are not part of the Dealer Divisional STS requirements or certification.

Dealer Divisional Service Training Standards

Service technicians who successfully complete all of the STS requirements within each category for a Division will earn Divisional Certification (Buick, GMC, etc.) for that Division.

GM Master Technician Certification

GM MTC, like ASE Certification, is common across all Divisions. Service technicians who successfully complete all GM MTC requirements within each category will earn GM MTC across all Divisions for that category. Since this certification is common, some courses required for GM MTC may not be found as part of the STS. Similarly, some courses required for the STS will not be part of the requirements for GM MTC.

Legend

Refer to the legend below for references contained on the following Learning Path pages.

A = AssessmentD = VCTK = Cadillac
B = BuickG = GMCP = Placement Assessment or Posttest
C = ChevroletG-EV = GMC EVV = VOD
C-EV = Chevrolet EVH = Hands-OnW = WBT

Service Category Requirements

The following pages define requirements and learning paths (excluding Emerging Issues) for each of the service categories.

Note: please make note of those learning paths and courses that are required to achieve STS and maintain MTC/WCT status.

Emerging Issues

These monthly GM Service Know-How Seminars provide service/technical information on current issues and GM certified repairs. In many cases, an Emerging Issues seminar may provide notification to technicians of a concern and the current attempts to address the related issues.

The GM Service Know-How Emerging Issues seminars feature guest Subject Matter Experts who discuss, and/or demonstrate, a service-related topic. Email questions from the technician audience may be addressed as well.

Topics that may be of interest to Service Consultants are identified by an “SC” icon in the lower right corner of the screen. By calling out these topics, Emerging Issues hopes to help Service Consultants identify customer concerns that may not require a trip to the service bay.

Emerging Issues is only available as a streaming video on GM’s www.centerlearning.com.

Emerging Issues seminars, and a great deal of other technical video content, can be accessed by logging on to www.gmglobalconnect.com and selecting the Center of Learning website.

STS Requirements

The intent of the program is to ensure that the technician takes the training this year in order to be STS complete the following year. To receive credit for completion, the technician must:

  • View the seminar at www.gmglobalconnect.com and select the Center of Learning website.
  • Pass the test for this course.

GM STC Professional Curriculum