GM World Class Technician
World Class Technician (WCT) represents the highest level of technical achievement within the GM Service Technical College program. Earned through advanced training, Master Technician Certifications, and ASE certifications, WCT recognizes technicians who have demonstrated exceptional expertise, commitment to continuous learning, and dedication to delivering outstanding service.
The Highest Level of Achievement
A technician can achieve GM World Class Technician status in the Mechanical area. It’s achieved when a technician successfully completes all related training and the appropriate Master Technician Certifications.
Service technicians can achieve WCT status in the Mechanical area when they successfully achieve eight of nine MTCs with their accompanying ASE Certifications. This includes being 100% STS in Fundamentals. They have a choice of completing either Engine Performance or Diesel Engine Performance along with seven mechanical-related certifications. These areas are as follows in the chart below:
| Mechanical | |
| Course | ASE Requirement |
| Electrical/Electronics | A6 |
| Engine Repair | A1 |
| Heating, Ventilation, and Air Conditioning | A7 |
| Brakes | A5 |
| Steering and Suspension | A4 |
| Manual Drivetrain and Axle | A3 |
| Automatic Transmission/Tranaxle | A2 |
| Engine Performance | A8 and L1 |
| or | or |
| Diesel Engine Performance | A9 |
Technicians who receive World Class Technician status receive a gift package that includes the following:
- Letter of Recognition signed by the Director, Dealer Service, and Warranty Operations
- WCT statue (new design in 2021)
- WCT patch
- WCT toolbox medallion (introduced in 2017, new design in 2021)
- The certifier observes and award points based on the service technician’s performance.
- Downloadable certificate from the Center of Learning