{"id":811,"date":"2024-11-27T18:47:11","date_gmt":"2024-11-27T18:47:11","guid":{"rendered":"https:\/\/catalog.gmstc.com\/?page_id=127"},"modified":"2026-08-28T19:32:18","modified_gmt":"2026-08-28T19:32:18","slug":"assessments-certifications","status":"publish","type":"page","link":"https:\/\/catalogbeta.gmstc.com\/index.php\/assessments-certifications\/","title":{"rendered":"Assessments & Certifications"},"content":{"rendered":"\n
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Assessments & Certifications<\/h2>\n\n\n\n
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Recognition is earned through demonstrated performance. GM STC assessments and certifications verify technical knowledge, practical skills, and readiness to meet GM’s service training standards. Explore the programs, requirements, and certifications that support technician development and career advancement.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

OEM Cross-Credit Process<\/h1>\n\n\n\n
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For technicians who are entering GM STC with transcripts from other manufacturers, you may be eligible to receive credit for your previously completed training through Service Area Placement Assessments (SAPA). These are streamlined assessments conveniently located in one place in a reduced testing format to honor the training you\u2019ve already completed. If you pass the SAPAs, you will receive credit for those courses that you test out of.<\/p>\n\n\n\n

The eligible service areas include:<\/p>\n\n\n\n

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Engine Performance<\/p>\n<\/div>\n\n\n\n

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Engine Repair<\/p>\n<\/div>\n\n\n\n

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Electrical\/Electronics<\/p>\n<\/div>\n\n\n\n

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Manual Drivetrain & Axle<\/p>\n<\/div>\n\n\n\n

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Automatic Transmission<\/p>\n<\/div>\n\n\n\n

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Brakes<\/p>\n<\/div>\n\n\n\n

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Steering & Suspension<\/p>\n<\/div>\n\n\n\n

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HVAC<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Note: <\/strong>Technicians must have completed the hands-on courses in the requested service area from their previous employment to be eligible.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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For Technicians<\/h2>\n\n\n\n

How to Earn Course Credit<\/h3>\n\n\n\n

If you have prior automotive technical training from another manufacturer, simply follow these three steps in order to receive credit for GM training.<\/p>\n\n\n\n

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<\/path><\/svg><\/span>Submit your transcripts to your service manager. <\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Complete your eligible placement assessments. You will have two attempts to pass. If you do not pass the assessment, you will need to complete the remaining courses including the associated hands-on course.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Upon successful completion of the assessment, you will be provided a link to download the hands-on checklist. Complete this checklist with your service manager to ensure you are proficient in each task related to that particular service area. Your service manager will then be able to provide credit for the hands-on course.<\/span><\/div>\n<\/div><\/div>\n\n\n\n
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Note: <\/strong>If transcripts are illegible, hand written, or not official, they will not be accepted. Transcripts must include Name, Date, Course Number.<\/p>\n<\/div>\n\n\n\n

To find out which SAPAs you qualify for, log into the Center of Learning, navigate to the Testing Tab, select Service Technical, then Service Area Placement Assessments.<\/p>\n\n\n\n

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  • Select a Service Area Placement Assessment and take the assessments. You will get two attempts to pass, and you must get at least an 80% score to pass.<\/li>\n\n\n\n
  • All assessments that you qualify for will appear on this page.<\/li>\n\n\n\n
  • To take an assessment, select the assessment you\u2019d like to take, and click \u201cLaunch.\u201d<\/li>\n\n\n\n
  • Once you have passed, you will receive an email with your assessment results.<\/li>\n\n\n\n
  • If you do not pass the service area assessment, you will have to complete the remaining GM training courses in that category, including the hands-on courses.<\/li>\n\n\n\n
  • Once you complete the eligible assessments, you will be able to rate the courses.<\/li>\n<\/ul>\n<\/div>\n\n\n\n
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    For Service Managers<\/h2>\n\n\n\n
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    <\/path><\/svg><\/span>When you receive a transcripts…. <\/span><\/div>\n\n\n\n
    <\/path><\/svg><\/span>Complete your eligible placement assessments. You will have two attempts to pass. If you do not pass the assessment, you will need to complete the remaining courses including the associated hands-on course.<\/span><\/div>\n\n\n\n
    <\/path><\/svg><\/span>Upon successful completion of the assessment, you will be provided a link to download the hands-on checklist. Complete this checklist with your service manager to ensure you are proficient in each task related to that particular service area. Your service manager will then be able to provide credit for the hands-on course.<\/span><\/div>\n<\/div><\/div>\n\n\n\n

    You can see the list of Service Area Placement Assessments your technicians have passed in the Center of Learning. In order to give them credit for the assessment, select \u201cApprove\u201d and then \u201cSUBMIT.\u201d<\/p>\n<\/div>\n<\/div>\n\n\n\n

    Electric Vehicle (EV) Training Completion Certificates<\/h1>\n\n\n\n
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    GM STC awards EV Training Completion Certificates for the Fundamentals, EV Expert, and EV Master learning paths for each brand. Once a technician has completed all service technical courses within one of the above mentioned learning paths, the technician will earn the brand-specific EV learning path Training Completion Certificate. Earned EV Training Completion Certificates will display in the technician\u2019s transcript in the Center of Learning, and a printable version is also available that will display all earned certificates and their completion date.<\/p>\n\n\n\n

    To find a list of courses required to earn a specific EV Training Completion Certificate, search \u201cTraining Completion Certificate\u201d in the Center of Learning Catalog. All EV Training Completion Certificates will appear in the search results. Select any certificates to be brough the View Course page where you can select the Checklist link. The checklist is an interactive file you can use to check off each course as you complete it to stay on top of which courses you need to complete in order to earn the certificate.<\/p>\n\n\n\n

    A record of the EV Training Certificate will be provided in your Center of Learning transcript once the final required course has been completed. 24 hours later, the new record will be added to the EV Training Certificates printable which can be accessed via the CERTIFICATIONS \/ CERTIFICATES button on the bottom of the Center of Learning homepage. Select Electric Vehicle Certificate from the list that appears.<\/p>\n<\/div>\n\n\n\n

    GM Master Techni\ufeffcian Certification (MTC) Assessment<\/h1>\n\n\n\n
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    To attain MTC, the technician must be 100% STS in both Silver and Gold and complete all MTC components. GM MTC Assessment is a performance-based event in which each service technician must demonstrate knowledge and diagnostic skills. During the GM MTC event, each service technician is required to solve real vehicle faults by applying the accumulated learning from all courses in the Certification Area. The GM MTC Assessment Program covers 13 of the 15 service categories (it excludes Fundamentals and Emerging Issues.) MTC assessments are administered at training locations across the country.<\/p>\n\n\n\n

    The GM MTC Assessment contains a comprehension component and a practical evaluation to assess the service technician\u2019s knowledge and diagnostic skills. Each Assessment consists of timed exercises that have been developed based upon the critical elements of the courses across the Certification Area and real-life concerns.<\/p>\n\n\n\n

    To achieve GM Master Technician Certification, a service technician must successfully pass the GM STC Certification Event and be ASE certified in that area.<\/p>\n\n\n\n

    GM STC recognizes a one-year certification with an annual renewal on Master Technician Certifications. The MTC program allows service technicians to retain their certification if they are at 100% on their STS training requirements.<\/p>\n\n\n\n

    Once a service technician successfully completes a MTC assessment, that service technician will remain Master Technician Certified as long as they continue to meet their STS requirements for the area(s) in which they are certified. The service technician must maintain their ASE Certification for that category as well.<\/p>\n\n\n\n

    The Service Technician Assessment Process is as follows:<\/p>\n\n\n\n

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    • Each exercise is designed to assess each service technician\u2019s ability to diagnose and apply skills with a simulated real-life customer concern using cross-divisional vehicles.<\/li>\n\n\n\n
    • To successfully complete a Certification Event, the service technician must obtain a total score of 80% or better across the performance-based exercises. During the assessment, a certifier who has received extensive training in conducting performance-based assessments evaluates the service technician\u2019s skills.<\/li>\n<\/ul>\n\n\n\n

      A service technician who receives GM MTC status receives the following items:<\/p>\n\n\n\n

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      Letter<\/strong><\/h4>\n<\/div>\n\n\n\n
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      Certificate of Achievement*<\/strong><\/h3>\n<\/div>\n\n\n\n
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      Patch**<\/strong><\/h3>\n<\/div>\n<\/div>\n\n\n\n

      *Only the first certificate will be mailed. Additional Certificates are available for download online.<\/em>
      **Additional GM patches are available for purchase through the Center of Learning Help Desk.<\/em><\/p>\n\n\n\n

      If a service technician does not satisfy all of the assessment requirements, a letter indicating the areas for improvement is provided to the service technician.<\/p>\n\n\n\n

      The service technician\u2019s Learning Path and the STS\/MTC tables define the courses in an area that must be completed before the service technician may enroll for the Certification Event. Service technicians can enroll for a Certification Event in the same manner they would for a course component.<\/p>\n\n\n\n

      During the enrollment process, the service technician is given the option to download:<\/p>\n\n\n\n

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      • A Certification Event Performance Task List – which allows the technician to self-assess and verify they have the skills necessary to pass the certification<\/li>\n\n\n\n
      • A GM MTC Preparation Guide – which provides additional information about the assessments<\/li>\n<\/ul>\n\n\n\n

        Additionally, on each of the ASE Certification pages on the Center of Learning, technicians can download an ASE Prep Guide to help them prepare for their needed ASE Certifications. Below is a table listing the required ASE Certifications for each Service Area MTC.<\/p>\n\n\n\n

        ASE Mechanical<\/th><\/tr><\/thead>
        Course<\/th>ASE Requirement<\/th><\/tr>
        Electrical\/Electronics<\/td>A6<\/td><\/tr>
        Engine Repair<\/td>A1<\/td><\/tr>
        Heating, Ventilation, and Air Conditioning<\/td>A7<\/td><\/tr>
        Brakes<\/td>A5<\/td><\/tr>
        Steering and Suspension<\/td>A4<\/td><\/tr>
        Manual Drivetrain and Axle<\/td>A3<\/td><\/tr>
        Automatic Transmission\/Tranaxle<\/td>A2<\/td><\/tr>
        Engine Performance<\/td>A8 and L1<\/td><\/tr>
        or<\/strong><\/td>or<\/strong><\/td><\/tr>
        Diesel Engine Performance<\/td>A9<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

        Tips for a Successful Certification Assessment<\/h2>\n\n\n\n
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        GM Master Technician Certification Preparation Guide<\/h3>\n\n\n\n

        The GM MTC Preparation Guide is a reference tool for service technicians preparing to take a Master Technician Certification Event. It helps service technicians by explaining how to prepare for the assessment, what happens on the assessment day, and what happens following the assessment. It is included as an attachment to every certification catalog entry in the Center of Learning.<\/p>\n<\/div>\n\n\n\n

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        GM Master Technician Certification Performance Checklist<\/h3>\n\n\n\n

        The Certification Performance Checklist lists the knowledge, skills, and performance criteria in which the service technician should be proficient prior to a Certification Event. The service technician and the service manager may utilize the Certification Event Performance Checklist to evaluate the service technician\u2019s performance. This checklist determines if the service technician is ready to participate in the Certification Event or should attend the instructor-led course component prior to the assessment. The service technician can also use the checklist to prepare for the assessment.<\/p>\n<\/div>\n<\/div>\n\n\n\n

        It is important that you adequately prepare for your GM MTC Assessment. Here are a few tips on preparing for this challenging event:<\/p>\n\n\n\n

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        <\/path><\/svg><\/span>Arrive the day before the assessment, if traveling.<\/span><\/div>\n\n\n\n
        <\/path><\/svg><\/span>If you have never taken an ILT course component, it is recommended that you take one in the subject matter area, before you attend the Certification Assessment.<\/span><\/div>\n\n\n\n
        <\/path><\/svg><\/span>The Certification Assessment is similar to an ILT course, but without the guidance from an instructor. Experiencing the ILT training offered today gives you a much better idea of what to expect in Certification Assessment.<\/span><\/div>\n\n\n\n
        <\/path><\/svg><\/span>Review any WBT courses you\u2019ve already taken.<\/span><\/div>\n\n\n\n
        <\/path><\/svg><\/span>Review any VCT materials you\u2019ve received.<\/span><\/div>\n\n\n\n
        <\/path><\/svg><\/span>Talk to your service manager about any area that could be improved, including Work Order documentation.<\/span><\/div>\n\n\n\n
        <\/path><\/svg><\/span>Review the Service Information (SI) website, specifically for the Strategy Based Diagnostics (SBD) process.<\/span><\/div>\n\n\n\n
        <\/path><\/svg><\/span>Find an expert at the dealership who can assist you in the certification area.<\/span><\/div>\n\n\n\n
        <\/path><\/svg><\/span>Investigate and complete ASE certification in the subject matter area.<\/span><\/div>\n<\/div><\/div>\n\n\n\n
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        Certification Assessment Planning Chart<\/strong><\/p>\n\n\n\n

        6 weeks before assessment<\/td>Check ASE for certification dates<\/td><\/tr>
        4 weeks before assessment<\/td>Review training material and other preparation items<\/td><\/tr>
        4 weeks before assessment<\/td>If needed, make the necessary travel plans<\/td><\/tr>
        2 weeks before assessment<\/td>Confirm enrollment in the Certification Assessment with the appropriate training location<\/td><\/tr>
        2 days before assessment<\/td>Verify Certification Assessment and directions<\/td><\/tr>
        1 day before assessment<\/td>If applicable, travel to the training location<\/td><\/tr>
        Assessment day<\/td>Arrive at the training location 30 minutes prior to the assessment start time<\/td><\/tr>
        Within 5 days after the assessment<\/td>Check the GM Center of Learning website for assessment results of the assessment and\/or look for your results in the mail<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n\n\n\n
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        On the Assessment day<\/h3>\n\n\n\n

        The enrolled service technicians will meet at the training location for the Certification Assessment. Below is a flowchart and explanation of what will take place:<\/p>\n\n\n\n