{"id":13,"date":"2024-11-05T19:49:51","date_gmt":"2024-11-05T19:49:51","guid":{"rendered":"https:\/\/catalogbeta.gmstc.com\/?page_id=13"},"modified":"2026-08-28T16:43:25","modified_gmt":"2026-08-28T16:43:25","slug":"training-overview","status":"publish","type":"page","link":"https:\/\/catalogbeta.gmstc.com\/index.php\/training-overview\/","title":{"rendered":"Training Overview"},"content":{"rendered":"\n
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Training Overview<\/h2>\n\n\n\n
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GM Service Technical College delivers a comprehensive, performance-based training program that combines flexible learning methods, hands-on instruction, and modern training technologies. Explore how GM STC’s blended learning approach develops technical knowledge, strengthens diagnostic skills, and prepares service technicians to deliver quality repairs with confidence.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

GM STC Service Technician Training<\/strong><\/h1>\n\n\n\n

Training Goals<\/strong><\/h2>\n\n\n\n

GM STC helps service technicians achieve the highest level of customer satisfaction in dealer service by structuring their training around a standard performance-based curriculum.<\/p>\n\n\n\n

The curriculum provides a blended approach to training, dividing training between in-dealership and off-site locations. With the right mix of training methods, a growing number of technicians are able to demonstrate they are ready to \u201cFix it Right the First Time!\u201d<\/p>\n\n\n\n

Improved service quality leads to improved customer satisfaction and loyalty to the dealership and the product; improved customer satisfaction also helps the dealer achieve long-term profitability.<\/p>\n\n\n\n

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Dealer Benefits<\/h3>\n\n\n\n

By actively participating in the GM STC training program, dealers experience the following benefits:<\/p>\n\n\n\n