{"id":1170,"date":"2026-07-14T15:58:48","date_gmt":"2026-07-14T15:58:48","guid":{"rendered":"https:\/\/catalogbeta.gmstc.com\/?page_id=1170"},"modified":"2026-07-14T20:49:57","modified_gmt":"2026-07-14T20:49:57","slug":"curriculum-overview","status":"publish","type":"page","link":"https:\/\/catalogbeta.gmstc.com\/index.php\/curriculum-overview\/","title":{"rendered":"Curriculum Overview"},"content":{"rendered":"\n
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Curriculum Overview<\/h2>\n\n\n\n
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The GM STC performance-based curriculum offers training courses across Chevrolet, Buick, GMC, and Cadillac brands. To receive credit for a course, service technicians must demonstrate competency in all applicable course components, which may include web-based, VOD, VCT, and GM Service Know-How Emerging Issues seminars.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Program Structure<\/h2>\n\n\n\n

If a service technician does not demonstrate sufficient competency, they will be required to review or retake the course component until competency is obtained.<\/p>\n\n\n\n

The goal of the performance-based curriculum is to provide a path for service technicians to meet the requirements for GM\u2019s Dealer Divisional Service Training Standards (STS) (for example, become Division Certified) and GM Master Technician Certification (MTC). Technician training is divided into two curricula: GM STC Foundational Curriculum and GM STC Professional Curriculum. Each of these curricula are divided into certification areas. The GM STC Foundational Curriculum does not count toward STS, but completing it is required before a technician can start the GM STC Professional Curriculum.<\/p>\n<\/div>\n\n\n\n

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Knowledge Verification<\/h4><\/div>

For web-based components, content-specific review is built into the training, with service technicians required to review until they obtain a score of 100% on test items.<\/p><\/div><\/div><\/div>\n<\/div>\n\n\n\n

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Passing Score Requirement<\/h4><\/div>

For Virtual Classroom Training (VCT) components and GM Service Know-How Emerging Issues seminars, service technicians are required to retake the entire component until they obtain a score of 80% or better.<\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Retake Policy<\/h4><\/div>

For Virtual Instructor-Led Training (V-ILT), and Performance Instructor-Led Training (P-ILT) course components, only the component that was not successfully completed needs to be retaken. If a technician passes the V-ILT but fails to demonstrate sufficient competency in the P-ILT, they only need to retake the P-ILT.<\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Video Assessment Requirements<\/h4><\/div>

For GM Service Know-How Video On Demand and videos, service technicians are required to view the video and take the test via www.centerlearning.com until they obtain a score of 80% or better.<\/p><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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GM STC Foundational Curriculum<\/h2>\n\n\n\n

The GM STC Foundational Curriculum has one learning path that is divided into nine service areas:<\/p>\n\n\n

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GM STC Professional Curriculum<\/h2>\n\n\n\n

The GM STC Professional Curriculum has 16 learning paths:<\/p>\n\n\n

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* Training and certification is offered through GM-approved suppliers and not through GM STC.<\/em><\/p>\n\n\n\n

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The certification areas in the Professional Curriculum are made up of three types of courses:<\/p>\n\n\n\n

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Those required for the dealership to meet Dealer Divisional STS and for the service technician to become GM STC Division Certified.<\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Those required for the service technician to achieve GM Master Technician Certification (MTC).<\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Those that provide supplemental content to enhance the service technician\u2019s knowledge and skills but are not part of GM MTC or the Dealer Divisional STS.<\/p><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Dealer Divisional STS Courses<\/strong><\/h2>\n\n\n\n

Service technicians need STS courses to service the models that their dealerships sell. These courses are listed on their Learning Paths on the Center of Learning and in this catalog under the Bronze, Silver, and Gold categories. Service technicians are encouraged to take courses in order, from the top of the Learning Path to the bottom. This order best prepares the service technician for each successive course.<\/p>\n\n\n\n

Future Bronze, Future Silver, and Future Gold courses will become STS required courses next year and are listed in order to prepare technicians and give them a chance to complete them early.<\/p>\n<\/div>\n\n\n\n

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GM Master Technician Certification Courses<\/strong><\/h2>\n\n\n\n

GM MTC courses are represented in each learning path in the Professional Curriculum under the MTC category. This includes the final activity for the learning path: completing the Certification Assessment and earning the MTC (if the technician has the corresponding ASE Certification).<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Training Modalities and Course Components Overview<\/h2>\n\n\n\n

Center of Learning training is available at the dealership through a variety of media.<\/p>\n\n\n\n

GM STC courses have evolved from traditional instructor-led to blended learning with more flexible delivery methods while emphasizing performance-based outcomes. This approach better supports service technician training by offering the appropriate media mix for the needed training in the 21st century.<\/p>\n\n\n\n

The media mix includes, but is not exclusive to, Web-Based Training (WBT), Virtual Classroom Training (VCT), Video On-Demand (VOD), Performance Support Objects (PSO), and the Video Resource Library. This media mix allows service technicians to improve their product knowledge and advance their repair and diagnostic skills while spending less time away from the dealership.<\/p>\n\n\n\n

\"inline Courses can also be accessed via a tablet; just look for this symbol. GM STC offers two modes of training:<\/p>\n\n\n\n